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Enterprise Mobility Solutions

Quytech offers end to end enterprise mobility solutions to overcome business challenges.

MOBILITY SOLUTIONS FOR FIELD SERVICE MANAGEMENT

On site product service and support becomes a challenge for companies. Most of the problems that arise is due to:-

  • Lack of product information like service history, warranty details, problem reported etc.
  • Lack of consumer information like usage, availability, locating addresses, contact no's etc.

QUYTECH ENTERPRISE MOBILITY SOLUTIONS FOR FIELD SERVICE HELPS IN ADDRESSES SOME OF THESE CHALLENGES :
SOLUTIONS FOR FIELD SERVICE

  • Field service technician can see the list of jobs that he has to attend for the day
  • Details of each call i.e type of problem reported, availability of customer, model no of product, warranty details etc
  • Customer details like address and phone number are available for easy approach and time scheduling
  • Marking of an unproductive job call
  • Details of product like service history, invoice date, warranty period etc
  • Ability to enter details of parts replaced and salvaged
  • Photographic evidence to ascertain true repair/replacement conditions
  • Fetch details of product from the serial No
  • Parts availability in the local warehouse and time taken to make the part available in not present
  • Automatic billing based on the work done


BENEFITS OF USING MOBILITY SOLUTIONS FOR FIELD SERVICE MANAGEMENT :

  • Improving the productivity of the Field Service personals
  • Reducing cost of field service operations
  • Providing real time information about the Field service operations
  • Increase customer satisfaction by reducing the time to repair/service
  • Reduce warranty costs for the company

VIRTUAL REALITY APPS
INDUSTRIES WHICH CAN GREATLY BENEFIT FROM THIS SOLUTION ARE :
Benifit

  • Home Appliances
  • Electrical Goods like pumps, coolers
  • Electronic goods like TV, AC etc
  • Power Equipment like Diesel generators, inverters
  • Furniture
  • Kitchen Appliances
  • Industrial Equipments
  • Consumer Goods

Industry Segments

  • Manufacturing
  • Consumer Good
  • Automotive
  • Batteries

  • Heavy Machinery
  • Printing Solutions
  • Facility management services
  • Government

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