Field service management mobile app can help to manage your field workforce with ease, increase service revenue and lower your costs. The mobile field service app ensures the highest level of efficiency and productivity from your field technicians, subcontractors, job installers, and project management consultants, all while delighting your customers
Many organizations into field service management are truly optimizing the working methods. These are done by streamline and automate customer service with the help of Mobile App. Field Service Management mobile app provides the most complete contact center software available today.
By deploying Field Service Management in your customer service operation maximize service performance such as: call handling, priority-based routing, issue triage and resolution, parts management, technical support escalation, dispatch scheduling, order entry and billing.
Benefits and Uses of Field service management mobile app
Visibility and workforce management:
Better manage contractors:
Faster first-time job success:
Better accounting and data entry:
Reasons to adopt mobile apps
Stay Connected: If a digital process is set in an organization a worker can always stay connected to his work, without wasting the extra hours of going to the office and making a paper-based report.
From past experience field it is seen that officers or workers generally require a lot of paperwork done, after or before a visit, which in turn takes time, money and resources. App like this resolves such issue creating a format of doing work.
Tune into growing technologies: Looking at it from the point of view of the changing nature of technology, it is important for one to note that any field, including that of the field service one, must be alert to the new technologies that come their way.
Mobile is a Must: The requirement of the smartphone is must focusing the future. These field services will have a lot of influence from the growth of technology and the basis of this mobilization will be smartphones all in all.
Customer Management: Customer management is a very important half of any job done, including the field services, and customer engagement is a cake walk for those that walk the way of technology/ mobility.
- Increased resource accountability (GPS tracking)
- Faster service-to-invoice cycle times
- Improved compliance and standardization
- Accurate time tracking and expense reporting
- Device-agnostic, configurable and upgradeable
- Blazing fast performance, secure and scalable
- Better customer knowledge and communication
- Embedded maps and turn-by-turn navigation
- Easy-to-use and learn (no training)
- Take Videos and Edit Pictures
- Increase productivity (more jobs, less admin)
This all-in-one software based solution can automatically manage complex multi-day, multi-step, multi-resource projects using our powerful Schedule Board and Service Workflow engine.
For More information Contact firstname.lastname@example.org or Fill the inquiry here