Case Study - Mobile CRM

mobile crm

Case Study - Mobile CRM

Enterprises have lots of after-sales services related to managing the operations for field employees. Employees have a tough time managing and coordinating multiple departments. Mobile CRM provides the correct information to the field personnel and ensuring the company's policies are followed while servicing the customer.

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Benefits

Better management of leads and customer's queries helps to save time of sales personal in their daily assignments and they can focus on their tasks and customer interaction with easily access information available in application. It will directly increase sales of products and enterprises can more target on areas where potential customers are interested to buy the products of company.

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Solutions

Quytech provides mobility solutions to manage sales and marketing activities in the fields of sales employees of any enterprise. We developed a mobile CRM solution for Honda, with this application day to day activities of sales employees of Honda, who is supposed to work in remote areas and need to report their respective head offices can be planned and tracked easily. These employees present a demo of HONDA products and capture information of potential customers through the app. Their daily tasks and routes are predefined from their reporting managers through admin panel.

Below are the features of app:

  • Daily attendance can be marked through app.
  • Sales personnel can show demos of products with their detailed features as per the customers’ requirement.
  • Lead management and capture customer details.
  • Sales personals can provide better answers of customer's queries.
  • Sales activities and performances of filed personal can be tracked easily by their reporting managers.
  • Offline access of data in app.
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