Niterra CRM
A Smart Sales Tracking & Management CRM
| Client Niterra | Country India |
| Project scope and technology React Native, PHP | Industry Automotive |
| Team Composition 1 UI/UX Designer, 2 React Native Developers, 2 PHP Developers, 1 Quality Analyst | Work duration 6 Months |
Niterra CRM is a smart salesforce tracking and management platform designed to streamline the sales operations for Niterra, a leading automotive supplier of spark plugs, glow plugs, etc. It has three key components- a user mobile app, a user web panel for managerial roles, and an admin panel for centralized control and configuration.
For effortless and real-time management of sales activities, salespeople can log in to the mobile CRM and mark their attendance. They can seamlessly record every field activity, such as logging details of customers they visit across different regions, states, and cities.
The CRM also enables salespeople to place orders for automotive parts, and the admin can check those orders in real-time. Another USP of the CRM that we have developed for Niterra is that it empowers sales professionals to accurately log outreach efforts.
We have equipped the CRM with highly advanced features, including QR code-based product information access and new product launch updates. The CRM brings centralized business intelligence.
The client was facing different challenges in managing its sales activities and operations spread across Pan India. It lacked a centralized system with no direct visibility into salespeople's activities, customer interactions, and the data they log manually.
To overcome the challenges, Niterra needed a well-structured mobile CRM solution that goes beyond basic attendance tracking and management and captures real-time field activities, such as market visits, promotional campaigns, placed orders, and more.
The aim was to ensure standardized data collection across multiple cities and states while making it easy for salespeople to access accurate and instant product information.
To build a CRM solution that is easy to use, has top-notch features, and is perfectly aligned with the client’s expectations, our team began with discovery sessions. They mapped the complete field sales workflows to understand the sales process of Niterra across diverse regions.
Our professionals architected a structured and mobile-first CRM using AI and other technologies to deliver admins a 360-degree view of their salespeople’s on-ground operations and enable salespeople to seamlessly complete their day-to-day tasks.
The smart mobile CRM we have delivered marked a significant turning point in how Niterra manages its distributed sales force across India. Processes that were fragmented and manual were transformed to provide real-time intelligence on on-ground operations.
Niterra’s Field force across multiple states and cities now operates within a unified and standardized platform with the ease of managing customer interactions, logging data, looking into new promotional campaigns, and placing new orders.
Quytech delivered exactly what our field sales operations needed. Their team thoroughly understood our sales workflows and translated them into a mobile CRM solution that our salespeople adopted seamlessly across regions. The project was handled with great professionalism, and the technical knowledge they brought to the table was truly commendable.
We understand your project perspective to convert your amazing ideas into reality. Usher your business into a futuristic realm with our high-quality development services.
We understand your project perspective to convert your amazing ideas into reality. Usher your business into a futuristic realm with our high-quality development services.
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