AI in Customer Journey Mapping: Insights and Impact
A customer visits your website or app, explores products/services for five minutes, adds a few to the cart or makes queries about them with your […]
A customer visits your website or app, explores products/services for five minutes, adds a few to the cart or makes queries about them with your […]
There was a time when customer service was just about answering questions. Organizations used to set up large support teams to handle customer queries. Time […]
‘A workplace is what its employees make it.’ A business prospers when the efforts of its employees are in the right direction. To track this, […]
In a field where performance and strategy shape the game, every second counts and creates a winner. We’re talking about the sports industry, where skill […]
AI-powered talent acquisition means utilizing artificial intelligence and its subsets, including ML, NLP, and Gen AI, to hire new employees with the least manual intervention. […]
We have entered a competitive era where every business wants to stand out. Some invest in technology to gain the edge, while some hire talent […]
Inventory management plays a vital role in businesses. It enhances preparedness to respond to the market’s demand forces. This means that everything from stock records […]
We’re all pretty much aware of how rule-bound the legal procedures are. And it’s no surprise that legal professionals have to spend so much time […]
We are all aware of how Agentic AI is becoming a major part of every software and application. And it’s no surprise that SaaS platforms […]
The perception towards healthcare and healthcare service delivery has changed in the past few years. Today, patients expect faster appointment scheduling, 24*7 medical support and […]
In 2024, thousands of people in the UK and Canada were tricked into investing in a fake cryptocurrency scheme called AdmiralsFX. Fraudsters used deepfake videos […]
Insurance claim processes have been a nightmare for not just customers but also for insurers. Long waits, document collections, and multiple approval stages are no […]
The editing platforms that once offered only basic editing are now taking a transformative shift. And, one of the reasons behind this transformation is the […]
In many manufacturing and similar organizations, poor product quality (including defects and rework) can take away up to 20% of the overall sales revenue and […]
Multi-agent systems are subsets of AI agents. They stand out from other agents with their ability to handle complex tasks with ease. These agents make […]
Let’s be honest, the damage fire brings is no alien topic to any of us. We are all aware that fire breakouts are not just […]